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Privacy on the Web: How to Make It A Priority


What's the big deal about privacy online?

Why care about privacy? After all, co-founder of Sun Microsystems Scott McNealy famously said, “You have zero privacy anyway; get over it!” However, privacy enthusiasts have taken issue with that, as well as Eric Schmidt, executive chairman of Google, commenting that, "If you have something that you don't want anyone to know, maybe you shouldn't be doing it in the first place.”

Personal vs. public

So, does this mean we should start to voluntarily censor ourselves online? For example, if we are feeling a little depressed, should we avoid seeking helpful reading materials online, so we do not get pigeonholed as a depressed person by the rest of the world through our search records? No. Privacy can be achieved, if businesses would just rethink the way they design their information systems, and consumers can also help protect themselves.

Good data protection measures can reduce our chances of being the victim of identity theft, protect what should be considered personal information about us, allow us to make choices about what we consider personal vs. public information, and even protect our physical safety and the safety of our personal property.

Why do we need to ensure privacy?

Privacy is necessary to prevent us from living in digital “glass houses.” We did not accept the unsafe factories built during the Industrial Revolution, so the Occupational Safety and Health Administration (OSHA) was created.

Data pollution

To help clean up the excessive pollution emitted during the early days of these new factories, the Environmental Protection Agency (EPA) was created. As famed computer security specialist Bruce Schneier has pointed out, in the Information Age, we now have data pollution. We should embrace the concept of Privacy by Design, working with businesses to clean up the unnecessary and erroneous data and try to prevent the creation of this data in the future.

Technology is moving fast

Cultural lag theory can be applied to the privacy arena. This theory points out that technology tends to take off before the appropriate controls have been thought out and implemented. However, this does not mean we shouldn’t continue to develop, refine and implement controls to address the problem.

The definition of what it means to be private online

Privacy was early defined by Supreme Court Justices Warren and Brandeis in 1890 as the “right to be left alone.”

At debate now is the concept of the right to be forgotten, meaning the right to have data that has been collected about you to be purged at your request, as long as laws don’t exist for it to be kept.

How are we protected, and what can we do?

Where you live helps define how well your data is protected.

The United States has enforced some sector-based laws, but largely has followed self-regulatory models, while the European Union, Canada and several other countries have enacted wide-sweeping legislative models. So, in the United States, users need to be savvy and make smart choices about their behavior on the Internet and protect themselves. Here are some suggestions:

Ten practical actions you can take to protect yourself on the Web

  • THINK before you share your information with any site or person on the Internet.
  • Do your homework and read privacy policies.
  • Never log in to your financial assets, such as online banking sites, from a public network (at hotels, coffee shops, airports, etc.).
  • Use different passwords for your finances than for your social networks and games.
  • Protect your home computers by making sure your home network is closed. Otherwise, neighbors, their visitors or even someone sitting in a car outside your home may access your network.
  • Be very careful about giving your Social Security number out and only do so on a secured network (Look for “https,” not “http” in the website.).
  • On social networking sites, such as Facebook, make all of your privacy settings “friends only.”
  • Do not answer those 20-question lists on social networking sites. They are also questions typically asked to allow you to access many financial websites if you lose your password.
  • Periodically check your credit report. You can get one free report per year from each of the three major credit agencies. That means you can get one free every four months; put it on your calendar.
  • Do not let your children have the location-based options activated on their mobile devices, including portable game devices.


About the Author

Associate Professor Marilyn Prosch is co-founder of the Privacy by Design Research Lab at Arizona State University. She teaches in the Information Systems Department at the W. P. Carey School of Business at ASU, and her research centers on privacy, electronic commerce and other subjects related to information technology. Prosch is a well-known expert on protecting your personal and business information online. The W. P. Carey School of Business is one of the largest and highest-ranked business schools in the country, with more than 10,000 students and an MBA program ranked Top 30 by U.S. News & World Report.

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